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Show Notes
Episode 72
Dan and Donnie discuss leading vs. lagging indicators, which KPIs to track, how to monitor your KPIs, and more.
Mar 17, 20221 min read
Episode 71
Dan and Donnie outline 5 steps to getting your office staff selling better in no time.
Mar 10, 20221 min read
Episode 70
On this episode, Dan and Donnie delve into how to maximize your investment in marketing to effectively grow your business.
Mar 3, 20221 min read
Episode 69
Dan and Donnie walk through the systems you need to train, incentivize and evaluate your pest technicians.
Feb 24, 20222 min read
Episode 68
On this week's episode, Donnie quizzes Dan on cash emergencies, why they happen, and how to prevent them.
Feb 17, 20221 min read
Episode 67
Is SEO still valuable for field service businesses like pest control companies? Coalmarch's Jay Stalls shares his perspective.
Feb 10, 20221 min read
Episode 66
Emily Thomas Kendrick and Tim Pollard discuss how they approach employee recognition at Arrow Exterminators in Atlanta.
Feb 3, 20221 min read
Episode 65
Sarah Verlinger is back to share the tactics Triangle Home Services uses to improve employee retention and and foster a good culture.
Jan 27, 20221 min read
Episode 64
Verne Harnish discusses the importance of people, strategy, execution and cash and how to improve these fundamentals.
Jan 24, 20222 min read
Episode 63
Donnie shares the lessons he's learned trying to get technicians to sell over the years. Hint: It's about lead generation, not sales.
Jan 13, 20221 min read
Episode 62
Dan and Donnie are back to discuss 2021 and what's in the cards for 2022, including COVID, tech, M&A, taxes, industry growth and more.
Jan 6, 20222 min read
Episode 61
Dan and Donnie look at the deal from a big picture standpoint and speculate how it will affect M&A, other pest companies and more.
Dec 15, 20211 min read
Episode 60
Sarah Verlinger discusses Triangle Home Services' approach to attracting and screening candidates, onboarding new team members and more.
Dec 13, 20211 min read
Episode 59
PCO Bookkeepers' Anthony Pepe discusses the importance of having a financial process, taxes, budgets, scorecards and more.
Dec 2, 20212 min read
Episode 58
Dan and Donnie cover the rise of valuations, the proliferation of technology suppliers and the overall expansion of the pest market.
Nov 18, 20211 min read
Episode 57
Darren Valencia discusses how to better understand Employment Practices Liability Insurance and cyber coverage.
Nov 15, 20211 min read
Episode 56
Dan and Donnie interview Brian Schoonmaker, former owner of Capitol Pest, which was recently acquired by American Pest.
Nov 4, 20212 min read
Episode 55
Donnie and Dan analyze marketing data, the Pest Index, tax updates, supply chain issues, the labor market, inflation and other issues.
Oct 29, 20212 min read
Episode 54
Dan and Donnie are thrilled to welcome small biz icon Michael E. Gerber to the podcast to discuss next-level 'E-Myth' principles and more.
Oct 21, 20211 min read
Episode 53
Sheri Spencer Bachman of Pest Control Business Coach and former owner of Spencer Pest Services, discusses streamlining a business.
Oct 20, 20212 min read
Check out each episode’s show notes to learn more about our guests, refer to the resources mentioned on the shows and read some of the top takeaways.
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