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Show Notes
Episode 181
Dr. Cassie Krejci Ph.D. shares her six points of customer innovation and how she uses social media to promote the pest control industry.
Jun 13, 20241 min read
Episode 180
Dan and Donnie break down Google's new AI-powered tool, formerly known as Google SGE.
Jun 6, 20242 min read
Episode 179
HR expert Jean Seawright is back to walk us through the latest federal regulations PMPs must understand.
May 30, 20242 min read
Episode 178
NPMA's JD Darr covers how to use your voice to influence public policy, the association's current legislative priorities and more.
May 23, 20241 min read
Episode 177
PestSure's Linda Midyett joins Dan and Donnie to share why and how to implement a distracted driving policy in your pest or lawn company.
May 16, 20241 min read
Episode 176
Dan & Donnie review common questions PCOs have about optimizing their taxes, including extensions, penalties, expenses and other FAQs.
May 9, 20241 min read
Episode 175
Rentokil's John Myers and Brad Paulsen discuss The Right Way 2 Growth Plan, the Terminix integration, M&A prospects and much more.
May 2, 20242 min read
Episode 174
Andrew Bray covers the Farm Bill, state preemption of local pesticide laws, election year scenarios, overtime pay and other industry issues.
Apr 25, 20241 min read
Episode 173
Don't miss this episode with the author of "The 5 Dysfunctions of a Team," "The Ideal Team Player" and "The 6 Types of Working Genius."
Apr 18, 20241 min read
Episode 172
Dan and Donnie cover economic positives and negatives, trends to consider in the near term, and tips for pest and lawn companies.
Apr 11, 20241 min read
Episode 171
Jim Fredericks, Ph.D. is back on the podcast to share the latest PPMA initiatives and what's coming down the pike.
Apr 4, 20241 min read
Episode 170
Margaret Garcia shares her expertise in pest control customer service: taking control of a call, words to avoid, and the power of scripts.
Mar 28, 20241 min read
Episode 169
Hawx Pest Control Co-founder Matt Mehr shares how he and his partners have built a nine-figure pest control enterprise from scratch.
Mar 21, 20241 min read
Episode 168
Dan and Donnie cover why online reviews are so critical, Google's policies and what you can do to up your review game.
Mar 14, 20241 min read
Episode 167
Dan & Donnie discuss how WFH affects productivity, culture, communication and relationships, and ask whether there's still a place for it.
Mar 7, 20241 min read
Episode 166
Dan & Donnie quiz AI consultant Andrew Louder about implementing AI in your business, including questions to consider as you get started.
Feb 29, 20242 min read
Episode 165
Want to be better than average? Start by understanding industry averages. Dan and Donnie delve into must-know benchmarks, goals and more.
Feb 22, 20242 min read
Episode 164
Dan and Donnie delve into the importance of nailing your positioning and differentiating yourself to ultimately save on marketing costs.
Feb 15, 20241 min read
Episode 163
Sharon Roebuck-McBride joins the show to shed light on to hire, assess, coach and sometimes even let people go as part of the EOS Model.
Feb 8, 20242 min read
Episode 162
Sales consultant Patrick Quigley discusses how to identify, pay and train technicians who sell within your pest or lawn company.
Feb 1, 20241 min read
Check out each episode’s show notes to learn more about our guests, refer to the resources mentioned on the shows and read some of the top takeaways.
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