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Show Notes


Sep 26, 20241 min read
Episode 195
NPMA's CEO Dominique Stumpf joins Dan and Donnie to discuss what PMPs can expect from this year's conference and trade show.


Sep 19, 20242 min read
Episode 194
Dan and Donnie discuss strategies PCOs can use to fund their growth and increase their firms' long-term value by reducing taxes today.


Sep 12, 20241 min read
Episode 193
The owners of Natural State Pest Control, recently named a "Best Place to Work" by PCT, share their approach to employee engagement.


Sep 5, 20241 min read
Episode 192
Sheri Spencer Bachman discusses best practices for developing salespeople, including training, role playing, tracking and more.


Aug 29, 20241 min read
Episode 191
Raymond Kidwell discusses AI's potential to enhance customer service and call center operations in the pest and lawn industries.


Aug 22, 20241 min read
Episode 190
Certus Pest CEO Dave Bradford joins the show to talk about his journey, his focus on data and what he loves about pest control.


Aug 15, 20242 min read
Episode 189
LCO James Szojka joins Dan and Donnie to share his experiences and strategies for leveraging social media ads to scale up.


Aug 8, 20241 min read
Episode 188
On this episode, Dan and Donnie answer key things to consider about partnering with private equity firms.


Jul 31, 20242 min read
Episode 187
Dan and Donnie explore the impact of AI-powered search on pest and lawn businesses, including tangible steps you can take to prepare for it.


Jul 25, 20241 min read
Episode 186
Donnie Shelton explains how Triangle Home Services uses "one number" to focus its team on the right things.


Jul 18, 20241 min read
Episode 185
Hear Dan and Donnie discuss eight business ratios, how to calculate them and why they're important.


Jul 10, 20241 min read
Episode 184
Dan and Donnie review GPT-4o — OpenAI's latest artificial intelligence model. See a video demo in the YouTube version of this episode.


Jun 27, 20241 min read
Episode 183
Christin Nein covers why reviews matter, how to make sure you get the right reviews and what to do if you get a negative review.


Jun 20, 20242 min read
Episode 182
David Billingsly gives the inside scoop about what he's hearing as the facilitator of the PMP Industry Insiders Peer Groups.


Jun 13, 20241 min read
Episode 181
Dr. Cassie Krejci Ph.D. shares her six points of customer innovation and how she uses social media to promote the pest control industry.


Jun 6, 20242 min read
Episode 180
Dan and Donnie break down Google's new AI-powered tool, formerly known as Google SGE.


May 30, 20242 min read
Episode 179
HR expert Jean Seawright is back to walk us through the latest federal regulations PMPs must understand.


May 23, 20241 min read
Episode 178
NPMA's JD Darr covers how to use your voice to influence public policy, the association's current legislative priorities and more.


May 16, 20241 min read
Episode 177
PestSure's Linda Midyett joins Dan and Donnie to share why and how to implement a distracted driving policy in your pest or lawn company.


May 9, 20241 min read
Episode 176
Dan & Donnie review common questions PCOs have about optimizing their taxes, including extensions, penalties, expenses and other FAQs.
Check out each episode’s show notes to learn more about our guests, refer to the resources mentioned on the shows and read some of the top takeaways.
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