2/6/25
Topic: A 7-Point Plan to Get Ready for the Season
Guests: Patrick Quigley, President, Sales Training By Design
In this episode we discuss:
Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest
PMP Industry Insiders Peer Groups
Patrick's acronym for getting ready for the busy season:
Preparation
Attitude
Teamwork
Reviewing policies and procedures
Incentives
Conduct Pre Season
Kindness
Why preparation is probably the most important one
How cash flow and monthly billing plays a role
The challenge of going from zero to 100
Seasonal kick-off events
Cultivating teamwork between the office and the field
Resources mentioned:
PMP Industry Insiders Episode 50: How to Supercharge Your Sales Effort
PMP Industry Insiders Episode 63: How to Get Your Techs to Sell
PMP Industry Insiders Episode 99: Selling Strong, No Matter the Market
PMP Industry Insiders Episode 162: Get the Most Out of a Selling Technician
Employee-engagement software: Applause
Notable: "I'm a proponent of making sure that the folks inside the office know what the people on the outside do, and the people on the outside know what a customer service rep goes through on a day-to-day basis." —Patrick Quigley
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