1/9/25
Topic: Recapping 2024 & Forecasting 2025
Guests: Dan Gordon & Donnie Shelton
In this episode we discuss:
Our sponsors Coalmarch by Workwave, PestSure & Voice for Pest
PMP Industry Insiders Peer Groups
How to define demand for pest control services and how demand has been
How technology can fill some, but not all, of the gaps in the labor market
The rising cost of Google marketing and how AI may affect them
A social media trend Donnie hates
Greater customer acceptance of the monthly subscription model for both pest and lawn
First-of-the-month ACH payments vs. credit card payments
AI call listening and the results Triangle is seeing with it
Donnie's Ray-Ban smart glasses
What's going on with the M&A market — private equity vs. strategics
Big picture predictions for 2025 and beyond
Resources mentioned:
William Blair/PCO Bookkeepers & M&A Specialists Pest Index results
Bill Conerly's Forbes article about labor: The Scariest Chart For Business In The Coming Decade: Workers Not Available Â
PMP Industry Insiders Podcast Episode 166 with AI Expert Andrew Louder
PMP Industry Insiders Podcast Episode 108 about the Rentokil/Terminix acquisition: An Exclusive Integration Update
Dan Gordon's article on pest control gross margins and breakeven analysis
Update on requirements to report beneficial ownership information to the federal government
Notable: "On the residential side, I don't think (the future) has ever been brighter." —Donnie Shelton
Like what you heard?
Rate and review us on Apple.
Tell a friend in the industry.
Subscribe on
