7/25/24
Topic: The Power of One: Harnessing the 'One Number' to Drive Business Growth
Guests: Dan Gordon & Donnie Shelton
In this episode we discuss:
Our sponsors Coalmarch by Workwave and PestSure
PMP Industry Insiders Peer Groups
Donnie's experience with the aviator score to become a better pilot
The difficulty of tying dashboards to accountability
Triangle Home Services' position agreements (see YouTube version of the podcast at 8:50 mark)
How Triangle boils down the thing it measures into one number (see video version at 11:25 mark)
Why Donnie measures his "one number" at both the individual and branch level
How Triangle uses it to focus the team on the "right" things
Triangle's approach to executing this concept
Resources mentioned:
PMP Industry Insiders Podcast Episode 185: 8 Critical Factors for Profitability in Pest & Lawn Businesses
The operating system both Dan's and Donnie's companies use: EOS
The book that explains EOS: "Traction: Get a Grip on Your Business" by Gino Wickman
Notable: "We're taking the critical result areas and we're weighing how important they are to the business ... That's how we get to the one number." —Donnie Shelton
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